How May We Help You Today?
Whether you're a valued customer, a prospective client, or a community member seeking assistance, we're here to help in any way we can. Our knowledgeable and friendly team is ready to provide support and guidance to ensure your experience with us is seamless and rewarding.
Request a call backIf you are not satisfied with how your complaint has been handled, or the resolution provided by Exim Bank, you can escalate your complaint to the (BOT) Bank of Tanzania Complaints Desk, for independent external review under the BOT Help Desk Accreditation Scheme in the following ways:
: +255 222 233 246 / +255 222 233 265: 2nd Mirambo Street, P.O Box 11884 Dar Es Salaam, Tanzania
: complaints-desk@bot.go.tz
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